"Consistently professional service over multiple years and appointments has been my experience. Technicians take time to explain details, listen to my questions and have helped me spend my money wisely. Professionalism starts with the answering of the phone and continues through processing my payment. Pick up the phone and experience for yourself how it feels to be treated professionally. A pleasing experience when compared to other companies where you are put on hold for extended periods of time, hear background chatter, technicians show up with a less than professional appearance, walk on new carpet with their dirty shoes and are less than thorough in their explanations."