Reviews

Reviews

Furnace check up

"We had Jason James out to look over our 14 year old McAfee furnace and AC, what a wealth of info this guy is. Did not try to sell us anything, but had all the low down on our furnace and ac. Thanks Jason..."

- Denny Bennett

9372667353

"I have used McAfee for a number of years and have always been pleased with their service and staff. They are clean, courteous and efficient. Thank you."

- Lisa A. Staples

Jason James

"Jason just left after completing my semi annual maintenance check on my furnace and air conditioner . He did a great job and let me know both units are aging and suggested I think about replacing them. I have had a comfort club agreement with McAfee for years and they have always done a great job!"

- Jeanne

comfort club check up

"The comfort club is a good benefit with a spring reminder for air conditioning check up and a fall reminder for a furnace check up. Technician (Jason) called ahead, arrived on time, on task and took time to discuss benefits of a humidifier with no sales pressure."

- Deanna Cooley

Excellent Service

"Brian and Tyler cleaned our air ducts today, and they did an outstanding job. They were very professional, congenial and knowledgable. We will call on your company for future service."

- Louis & Juanita Timm

Exceptional service

"Jason was the technician who came to our home when we were without heat on a very cold day. He gave us options and was very informative on the current issue and brought to our attention on why it happened. He even took pictures that he shared with us while explaining the issue. We really valued this considering past technicians from other companies through the years have done things without giving us a heads up- and then slapping a paper in front of us when it was all done with an outrageous price that was due right then and there-and leaving is feeling completely taken advantage of. This is NOT now we felt at all with Jason- if anything, we were impressed by him caring about what we were comfortable paying- and still tried to make it lower by offering(not pushing) the Comfort Gold plan where you get system maintenance 2x a year and 30% on all repairs- as well as no service call fees. And to top it off, he was very respectful to our young child, allowed our dogs to get comfortable with him when he first came in, and he made sure he had covers around his shoes anytime he was in our home. We’re overall very pleased and would highly recommend Jason from McAfee! *also a shout out to Chris in customer service for his kindness that was also appreciated!"

- WDamani

Exceptional service

"Jason was the technician who came to our home when we were without heat on a very cold day. He gave us options and was very informative on the current issue and brought to our attention on why it happened. He even took pictures that he shared with us while explaining the issue. We really valued this considering past technicians from other companies through the years have done things without giving us a heads up- and then slapping a paper in front of us when it was all done with an outrageous price that was due right then and there-and leaving is feeling completely taken advantage of. This is NOT now we felt at all with Jason- if anything, we were impressed by him caring about what we were comfortable paying- and still tried to make it lower by offering(not pushing) the Comfort Gold plan where you get system maintenance 2x a year and 30% on all repairs- as well as no service call fees. And to top it off, he was very respectful to our young child, allowed our dogs to get comfortable with him when he first came in, and he made sure he had covers around his shoes anytime he was in our home. We’re overall very pleased and would highly recommend Jason from McAfee! *also a shout out to Chris in customer service for his kindness that was also appreciated!"

- WDamani

Great service

"Jason was very knowledgeable and efficient. He thoroughly explained everything and offered a few constructive suggestions. He found the problem and fixed it. Thank you, Jason. I am happy that I chose McAfee."

- Carolyn Freeman

9372997135

"I appreciate your knowledge and professionalism. Thank-you for catching an on going problem with my furnace that had missed by Watkins for many service calls. You have diverted a potential expense failure of the furnace. Thank-you Brian and Tyler for your great work!! Nancy H."

- Nancy Hogan

Nice job

"Brian and Roe came out last week to clean air ducts in my condo. They were on time and did a nice job. Brian answered my questions and advised that my existing furnace filter should be bigger and gave me the exact size I should use. I like that they wore shoe covers inside and vacuumed loose debris around the indoor furnace before leaving. I will continue to use McAfee in the future and highly recommend them to others."

- Ann S.

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